Privacy Policy
Our commitment to ensuring the absolute safety and security of your personal data.
1. Information We Collect
We collect essential personal details such as your name, phone number, email address, shipping address, and payment information when you place an order or create an account. This is strictly used to fulfill your orders and enhance your experience.
2. How We Use Your Information
Your collected information is utilized to:
- Process and dispatch your premium orders swiftly.
- Provide real-time order tracking updates via SMS and Email.
- Keep you updated on exclusive product drops and clearance alerts.
3. Data Security & Payment Protection
We enforce stringent security metrics to shield your data. Online financial payments are routed through Bangladesh’s highly secured, industry-standard SSLCommerz portal. None of your card or mobile banking credentials (bKash, Nagad, Rocket) are ever logged on our servers.
4. Cookie Policy
We utilize digital cookies to map your cart items and secure user sessions across browsing instances. You may disable cookies in your personal browser settings, although some layout functionalities may behave unexpectedly.
Have any privacy queries?
Reach out to our compliance helpdesk at support@elitehub.bd.